This is not upholstery related but many folks on here work with autos all the time, both upholstery and repair.
I bought some brake parts from AutoZone. I got in the car and looked at the receipt. They had sold me some items that I did not ask for and that they did not mention. They just put them in the bag and charged me for them.
I went in to get my money back. They told me that the computer automatically adds items to the receipt and sometimes the clerk forgets to mention it. He certainly remembers to put the items in the bag.
2 years ago the Postal service increased revenue by millions of dollars by taking the 3rd class postage rate off the computer screens at the post office. When you ask, "What's the cheapest rate to send this book", they look at the computer screen and tell you the cheapest rate on the screen. You will get the 3rd class rate if you ask for it, it's just not on the computer screen. Many postal workers complained to their union about this which is why it got into the news.
I watched over the last few years as my Verizon bill increased every month or so by a penny. They were recently sued for stealing money. There was no reason for these pennies other than it was free revenue for them. The last I heard the attorneys were seeking class action status.
I sent an email to Autozone asking them how they expect not to be sued from what they are doing. It seems to me that if you take my money without me knowing it, or through an act of deceit, even if you give me something in return, that is still theft. How about class action for the civil suit and Rico specifications for the criminal complaint?
Who would have thought "Let the buyer beware!" even with Autozone.
gene
I bought some brake parts from AutoZone. I got in the car and looked at the receipt. They had sold me some items that I did not ask for and that they did not mention. They just put them in the bag and charged me for them.
I went in to get my money back. They told me that the computer automatically adds items to the receipt and sometimes the clerk forgets to mention it. He certainly remembers to put the items in the bag.
2 years ago the Postal service increased revenue by millions of dollars by taking the 3rd class postage rate off the computer screens at the post office. When you ask, "What's the cheapest rate to send this book", they look at the computer screen and tell you the cheapest rate on the screen. You will get the 3rd class rate if you ask for it, it's just not on the computer screen. Many postal workers complained to their union about this which is why it got into the news.
I watched over the last few years as my Verizon bill increased every month or so by a penny. They were recently sued for stealing money. There was no reason for these pennies other than it was free revenue for them. The last I heard the attorneys were seeking class action status.
I sent an email to Autozone asking them how they expect not to be sued from what they are doing. It seems to me that if you take my money without me knowing it, or through an act of deceit, even if you give me something in return, that is still theft. How about class action for the civil suit and Rico specifications for the criminal complaint?
Who would have thought "Let the buyer beware!" even with Autozone.
gene