I am having a problem right now with a customer. She dropped off 4 cushions to be done and if possible, wanted to have them by Thanksgiving. I told her I would try but I wad going out of town for 2 weeks. She called me the Monday before Thanksgiving and I told her I wouldn't have them ready. She screamed a d yelled saying I promised her, I listened, apologized and said that's not how I remembered our conversation. I had 3 already done so she was going to get them a few days after my return. She called leaving nasty messages on the phone and gave me a deadline or she would call the police and report they are stolen! I delivered them to her (quite awkward and frosty). She asked if she could pay next week? I am still waiting and it's been almost 5 weeks.