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General Upholstery Questions and Comments => General Discussion => Topic started by: Mojo on August 23, 2012, 04:10:51 pm

Title: I Am Seeing a Pattern
Post by: Mojo on August 23, 2012, 04:10:51 pm
I am starting to see a pattern with business lately.

A year or two ago I was getting phone calls from customers who had triple and quad slide coaches. They would always say " lets just replace all the toppers ". But in the last few months they have started to get selective and are just replacing the one that is bad.

It appears that with cost increases with fuel, food, and other things in the economy that money maybe getting tight for this customer segment. Typically my customers are well educated, come from a higher income bracket, the vast majority are retired and they all are very cautious spenders.

Is anyone else starting to see this trend where their customers are cutting corners ? This has just started in the last two months with me. Before that they were throwing 3 and 4 slide topper orders at me left and right.

Overall business is good and this is the busiest summer I have ever had. But the orders are coming in with reduced dollar totals. Despite it being busy for me my revenue is probably the same as last year.

Anyone else seeing any trends ? Do any of you think that some of this maybe because of the upcoming election and the uncertainty over the future ? I have witnessed a retraction in the economy before when the election is close. Or is this retraction something else ?

Chris
Title: Re: I Am Seeing a Pattern
Post by: Mike on August 23, 2012, 04:28:01 pm
I saw a change somewhat  in my customers.  I used to se larger flybridge cruisers 40+ but they have stoped this past year and ive been busy with smaller boat  covers primarily. And sept is has been thebslowest month in florida with the
Local dome for the summer kids in school and snowbirds still gone   Ut it dosent look like sept will. Enslow at all and ive had  many more calls the last Week and signed jobs and tha rv i got chriss imdid his 40' boat coves. nd noe have a $1300 sunscreen to make this weekend for him he. Au nit be your typical owner but he seems to have the expendable cash.   Its been a busy summer and still is and if this storm. Low any canvas off ive ot a spot for your rv and bRing your sewing  trailer ;)
Title: Re: I Am Seeing a Pattern
Post by: Mike on August 24, 2012, 12:14:29 pm
Not a big job but just got snother cover job. Thats 3 in a week when im normally skowing way  down.
Title: Re: I Am Seeing a Pattern
Post by: JDUpholstery on August 24, 2012, 02:56:55 pm
I have rarely  had more than 1 customer in the shop at any given time, but in last 3 days I have picked up a boat cover, Bimini top and a motor cycle seat, all 3 waiting on materials to arrive to kick them out. I do not do much in way of advertising or looking for work, word of mouth is main way for me, but seems to be getting busier
Title: Re: I Am Seeing a Pattern
Post by: fragged8 on August 24, 2012, 03:19:26 pm
in the uk i've had quite a few jobs, too many in fact.

my boating shop has been slow but it is my first year for that and a bad time to
set up a boating shop but i'v covered the rent .

here too people seem to be cautious and the local boat hire business is down
on numbers. I think people are either paying off debts or building up a fighting
fund for when things get worse.

One thing people are telling me is if you can survive a recession then you'll be in
good shap for when it gets better, whenever that will be ?
Title: Re: I Am Seeing a Pattern
Post by: Rich on August 24, 2012, 07:17:47 pm
QuoteAnyone else seeing any trends ? Do any of you think that some of this maybe because of the upcoming election and the uncertainty over the future ? I have witnessed a retraction in the economy before when the election is close. Or is this retraction something else ?


I've known any uncertainty like an upcoming presidential election to cause customers to pull back.
Rich