The Upholster.com Forum

General Upholstery Questions and Comments => General Discussion => Topic started by: Mike8560 on November 28, 2011, 02:03:38 pm

Title: Calling customers back
Post by: Mike8560 on November 28, 2011, 02:03:38 pm
You know i have many people who tellme nobody will call them back after they left a message.  I had a small cover last week the same thing nobody returned there call so I got the job
last weekend the same thing a customer had no calls returned me I calledn them back Sunday morning they called at 7 am I went over and signed my largest contract.
Now I'm trying to find somebody to sink 4 poles at my do k and install a boat lift that I have.  I finally got a call back from one a week later and they said maybe they could stop over this afternoon. No call to say they can't or can and do t return my call to see if there comming.
So I'd say for ke anyway just calling and showing up can get you the job.  Being on the other side it is annoying/ frustrating.
Title: Re: Calling customers back
Post by: kodydog on November 28, 2011, 04:38:22 pm
We get our biggest complements for promptly calling back. Showing up on time. And if we're more than 5 min late we call and explain whats going on.
Title: Re: Calling customers back
Post by: fragged8 on December 01, 2011, 01:08:54 pm
It's not just over there Mike, i get so many jobs just by turning up.
I find it unbelievable that my competition can't even be bothered
to show.

Rich