The Upholster.com Forum

The Business Of Upholstery => The Business Of Upholstery => Topic started by: baileyuph on January 21, 2012, 06:33:54 am

Title: Recliner Mechanisms - Availability to Who?
Post by: baileyuph on January 21, 2012, 06:33:54 am
Can a shop buy the mechanisms?  Or are they only available through a dealer, for example a furniture retailer?

When I install these, they come from the dealer, but is that the only way they can be purchased?

I suspect it will depend on the brand of furniture or mechanism?  For example, a LA-Z-Boy mechanism would probably have to come through a retail dealer?

Then, the more generic units, if there is such a thing, may or may not have to be sourced through a retail dealer?

Does anyone have a handle on these requirements?  I put a bunch in and all these are provided to me because the recliners are relatively new.  It would be good for a business person to know the purchasing details, especially for the older chairs.

One could probably spend much time resolving this on the net?

Doyle
Title: Re: Recliner Mechanisms - Availability to Who?
Post by: byhammerandhand on January 21, 2012, 07:20:33 am
Yes.  It's been my experience that most of the mechs out there besides La-z-boy are made by Leggett & Platt.

I order from them regularly for both mechs and the cable releases that always seem to break.  I send them digital photos of the parts I need and any brand, model, and manufacture date that I can find and they send me the parts.

However, some mfrs will have lifetime warranties on the mech, parts only, not labor.  For these, the price from the mfr varies from free to pay $20 or so for shipping.  OF course, this works only when mfr is still in business.  I've had no luck finding parts for Barcalounger.  They used a different OEM.

I did one recently for Ethan Allen and mistakenly ordered parts through them.  What a hassle it was, they charged $40 for the part and another $40 for the shipping.  Then I had to go to their store to pick it up because they wouldn't drop ship it.  I didn't know until the replacement part came in that it was an L&P.

The La-z-boys have not worked for me.   I went out and looked at a couple.  Then I told the consumer if they went to La-z-boy store, they would order a replacement.  The SOBs convinced the consumer to let them do the work, then and cut me out.

(I sent you a PM with contact information, but I'm not sure it worked.  Let me know if you get it, DB)
Title: Re: Recliner Mechanisms - Availability to Who?
Post by: baileyuph on January 21, 2012, 04:09:27 pm
Thank you Keith!  I did get the contact information.  I surely appreciate it because I have two customers not wanting mechanisms but they want the release pull cables.  Those sure are prone to break. 

I was dining at a restaurant and a couple I know joined me and put their request in for service to replace two pulls.  Those are fun, easy money.

I tended to think the LA-Z-Boy situation would be the way you explained.  They have the inside track on that business all the way.

Again thanks for the contact information on the the mechanisms.  Now, if I could just find a source for Chrome Craft chairs (kitchen).  I have a customer with a set of those needing some parts.  On that one I did contact Chrome Craft and they are out of the parts business.  This change came about when they started out sourcing all their manufacturing to China.  They told me they no longer had no parts in the states.  So sad!

Doyle
Title: Re: Recliner Mechanisms - Availability to Who?
Post by: byhammerandhand on January 21, 2012, 07:32:02 pm
When I order cable releases, I normally order a few because the shipping is expensive for just one.   For example, one is about $20 and two are about $27.
Title: Re: Recliner Mechanisms - Availability to Who?
Post by: baileyuph on January 22, 2012, 06:55:20 am
Oh that freight issue!  I love it when I order a yard of OEM material and the freight equals the material cost.

Good point Keith, the last order I did get a half dozen and they didn't last long.  Had to buy them through a funiture dealer.  I did not know that L and P made them.  Good to know.

Doyle
Title: Re: Recliner Mechanisms - Availability to Who?
Post by: kodydog on January 22, 2012, 07:34:07 pm
Leggett & Platt also makes the mechanisms for hide-a-beds. Reasonable prices.